How do I get technical support? Print

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You can submit a ticket by logging into your client account at client.ez-hostpro.com and selecting Support → Open Ticket.

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Why do I need to log in to submit a ticket? Logging in allows us to securely access your hosting information, verify your identity, and... Why do I need to log in to submit a ticket? Logging in allows us to securely access your hosting information, verify your identity, and... Can I request support through email or live chat? General questions may be answered through live chat, but all technical issues must be submitted... What information should I include in my support ticket? For the fastest resolution, include: A clear description of the issue The domain or service... How long does it take to receive a response? Most tickets receive an initial response within 1–12 hours, depending on volume and complexity....

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